The Ultimate Secrets of Total Self-Confidence by Dr. Robert Anthony
“One of the most common phrases I hear in my counseling work is, “We just don't communicate.” Because most people identify communication with the written and oral word, they often feel that they are not communicating. But this is not the case at all. We are always communicating. People communicate through body language, facial expressions, gestures, mannerisms, and even silence. Our ability to communicate shows just as much in what we don't say as in what we do say.”
“If you are having problems communicating with others, the first thing we must understand and accept is that you are responsible for others not understanding you. More than likely it is the way you come across and the way you non-verbally communicate to other people. All family problems, business communication problems, individual misunderstandings, and even wars are rooted in our inability to understand another's point of view. So let's begin by recognizing the fact that we cannot change others, but we can change our attitudes toward them.”
ACTION STEP FOR TODAY:
Be aware of seeing things from other peoples point of view today? Explore all angles
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Quotes from: Dr. Robert Anthony, The Ultimate Secrets of Total Self-Confidence (New York: The Penguin Group, 1979), pages 153-154.